About Portfolio
BotShift: Automating Business with AI-Powered Bots
BotShift is a SaaS company specializing in AI-powered chatbots and automation tools that streamline customer service, sales, and administrative tasks. BotShift’s platform, Conversio, offers customizable bots that handle everything from customer inquiries to lead qualification, freeing up human resources for more complex tasks.
Conversio is designed to integrate seamlessly with CRM and support platforms, ensuring that businesses can automate repetitive tasks without sacrificing quality or personalization. BotShift is ideal for companies looking to improve efficiency and provide 24/7 customer support without scaling up personnel.
Key Focus Areas
Customer Support Automation: BotShift’s bots handle routine inquiries, improving response time and customer satisfaction.
Sales and Lead Generation: Conversio’s AI-driven bots qualify leads and follow up with prospects, enhancing sales processes.
Founders of BotShift
Jake Park (CEO & Co-Founder): Jake’s experience in AI development and customer service automation drives BotShift’s focus on efficiency and quality.
Monica Herrera (COO & Co-Founder): Monica’s background in CRM systems ensures that BotShift’s bots integrate smoothly with existing business tools.
Investment Impact
Thanks to backing from Automation Growth Fund, BotShift has expanded its capabilities to include multilingual bots and more advanced natural language processing, enabling it to support a wider range of businesses and customer needs globally.
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